About Us

For over 50 years, Del-One Federal Credit Union has helped its members live a better life. Our member-owned financial cooperative’s staff work as member advocates by learning their needs and wants, and helping them reach their financial goals. Del-One is more than just a full-service financial institution with branch locations throughout Delaware—it is a place where members are treated like family.

Choose Del-One and start building your own financial success story.

Del-One Stories is a series where real Del-One members share their own unique stories about their experiences with Del-One. We aim to enrich the lives of our member-owners, and are honored to act as financial partners through all stages of life.

Hearing that her husband was diagnosed with cancer was terrifying, and finding out he only had a few months to live left them in a harsh reality. Abigail’s passion for writing was at the heart of the deep connection she shared with her husband. She upholds his legacy by continuing to publish his unfinished works.

Laurie witnessed her daughter suffer and ultimately succumb to cancer. She watched on as the traditional hopes and worries of a young teenage girl gave way to those of chemotherapy, medical procedures, and remission. She experienced the devastating manner in which cancer can alter the course of a child’s life, robbing them of their carefree exuberance. After fulfilling her daughter’s wish of starting Kay’s Kamp, Laurie witnessed the impact and importance camp had on the children. In this way, Laurie is giving the children of Kay’s Kamp what Kaylyn wanted herself: a place to leave her worries behind, a place to not worry about her scars, a place to be a kid again.

The Suggs are a family that, unfortunately, have a common story. They struggled financially for many years, falling into bad credit, and found themselves in a place where they never thought they’d be. It was with the help of their close relationships with friends and family that has helped them develop a sense of financial freedom. It has freed them from the worries and fears of financial hardships.

With a desire to see young people take charge of their own future, Grace Yeung began a journey with Del-One’s Student Branch at Dover High School in 2017. It was there she learned the importance of member advocacy and teamwork in the world of finance. Now attending college in Boston, Massachusetts, she carries these behaviors and her aspirations into her college life.

Since Credit Unions are not-for-profit organizations, income earned above the cost of operations may be returned to the members in the form of dividends, low interest rates on money borrowed, or invested in additional products or services.  Credit unions are made up of people with a common bond—something that draws them together, such as a place of employment, an organization, a church, etc. When someone joins a credit union, they open a share account (savings). It is called a share account because the individual becomes part owner of the credit union.

The credit union idea is a simple one: people should be able to pool their money and make loans to each other. It’s an idea that evolved from cooperative activities in 19th century Europe. Since that time, the idea’s guiding principles have remained the same: only people who are credit union members should borrow there, loans are made for prudent and productive purposes, a person’s desire to repay (character) is considered more important than the ability to repay. Members are, after all, borrowing their own money and that of their friends. These principles still govern most of the world’s credit unions.

Member service is the foundation of the credit union movement. Whether a credit union is providing a loan to help a member cover unexpected medical bills, giving financial counseling to a member whose company closed its doors, or simply offering a better deal on a used car loan, the credit union is making a difference for its members and the community as a whole.